Thorough Knowledge of Casino Operating Procedures. Kimberly not only builds performances, but she also creates seating charts, sets up password protected pre-sales, helps manage holds, and makes sure that clients are up-to-date on the latest Etix products and features.ģ. With her experience, Kimberly brings added value to our casino clients by acting as a consultant to help them sell more tickets and grow their brand.Ģ. Casino Entertainment & Ticketing Expertise. After working with as many as 30 different casinos, Kimberly is an expert when it comes to casino entertainment, ticketing and promotions. In working with Soaring Eagle Casino & Resort, Kimberly administers the following:ġ. Our Client Services Specialist, Kimberly Kolb, exemplifies Etix customer service. – Jill Spindler, Soaring Eagle Casino & ResortĪt Etix, Service is one of our four core values.
“Kimberly rocks as our customer service representative! She is always so cheerful and is available whenever we need her, whether it’s on the phone or in-person.”
